I’ve certainly posted complimentary notes about Alby Hub — because I’ve had an overwhelmingly positive experience.
Where I’ve had issues or been confused, I’ve relied on their support and gotten things solved, and hopefully they’ll take those questions as examples of where the UI or docs could be more clear or explanatory.
Personally I have no attachment to one company over another, but nostr:npub1getal6ykt05fsz5nqu4uld09nfj3y3qxmv8crys4aeut53unfvlqr80nfm is providing an excellent service and value, while simultaneously moving away from the custodial-wallet model to encourage users into self-custody and sovereignty. I think that’s a great contribution to “the mission” as most of us understand it.